Executive Assistance

The previous month, her youngest son had asked Santa, in person, for just one thing: A fish for Christmas. My boss needed a solution to her crisis that would preserve the magic for both her boys, and she needed it today. 

In about 20 minutes, I did the following:

• Researched the official US Postal address for letters to Santa

• Put my organizational knowledge to work,  envisioning a global distribution chain and consulting with my boss on how The Santa Thing worked in her household. Although the boys still believed, they were, generally speaking, very smart skeptics. This brand of Santa had to be solid and pain proof for their inevitable future.

• I authored a quick note and signed it with a flourish

On Christmas morning, her boys were delighted to find this corporate letter in one of their stockings.